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VCAFC Education Session

March 10 @ 7:00 pm 8:00 pm

Date: March 10 VCAFC Education Session
Time: @ 7:00-8:00 pm
Location: Virtual
Panel Discussion
Relationship Building: for Families, and Caregivers of Residents in long-term care

Navigating Challenging Conversations
Based on Ian Johnson’s Appreciative Inquiry and Cascades Method of successful and effective change by influence.

Families Councils Resource for Navigating Challenging Conversations with Staff and Management of long-Term Care 
1. How To Prepare for the Challenging Conversation
2. 4 Steps to reach Effective Outcomes
3. Tips and Suggestions
4. Conversation Openers
5. Resources